We are Phat Fiber participants! *Each* purchase made from our store permits an entry into the Ravelry, Phat Fiber Incentive thread to win the Super Box! Not familiar with Phattie ways? You can demystify here: http://phatfiber.blogspot.com
-- 62 yards
-- Spun spontaneously, playfully for a yarn that is dramatically thick and thin, lumpy and
-- hand dyed
— 50% Merino
— 50% Tussah Silk
--- Very Soft
--- Floffy! (possessing great fluff and loft :)
Colorway: Navy, purple, chartreuse, lavender, lilac, pink
Packed in a bio-degradable, plastic sleeve.
FYI: We're cat, bunny and dog friendly people, but we keep the critters off and out of the fibers as much as possible :)
We do our very best to represent our colors and textures. Having said that, we hope that you'll understand that there are so many variables that will affect what you see (including monitors, climate and individual perception) and that you understand that some differences can occur.
A few tidbits about our process and using this yarn that you may find useful....
We're cat, dog and bunny friendly people, but know that we have a brick and mortar studio where our fibers are stored and prepped. Often, Scout, our youngest border collie goes with us to work, but she has her own toys that do not include any of the fiber that is stored in plastic containers. ;)
We often ship our yarns and fibers with a lavender, cedar and/or rose sachet. Please let us know if your allergies are an issue. :D
We bathe all our handspun and handpainted yarns in our secret formula (We're both ex-hairdressers with trade secrets!) as part of setting the spin. We also, literally shower (Really. In a shower, with a rain head :) all our yarns and fibers until the water runs clear. Differences in your water, temperature, as well as body chemistry can cause minor discolorations in your rinse waters. This should not affect the final product and is not cause for alarm.
We do our very best to represent our colors and textures, photographing them in a light box, in sunlight, with/without flash... Having said that, we hope that you'll understand that there are so many variables that will affect what you see (including monitors, climate and individual perception) and that some differences occur.
When your new yarn arrives, it may have compacted from shipping. Open the skein, hold on one end and thwack it over an upholstered surface ( we mean chair or sofa :) to fluff it up again. We store our yarns hung on racks to prevent extended compaction wear. Your finished product should be dry-cleaned or *gently* submerged in cold water and wool wash (Never, ever Woolite. As in.. never.) and left to drain until most of the water weight is released into a sink before handling in any way. We recommend Kookaburra Wash or Delicate.
1-3 business days
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
I will only use your shipping and billing address, and contact information
We have a handful of wholesale accounts, but at this time, we are not looking for more. We thank you for your interest :)
The ability to customize, personalize orders is the number one reason we work mostly on a "made to order" basis. We want you to have everything just as you need/want it! We understand that this makes our shipping times slower, but we hope you will agree that we are worth the wait :)
Not always. Let us know if this is important, and we will make it happen.
It's a long, convoluted answer having to do with the fact that we offer variations of weight in our batts and other items. We pay the extra shipping on larger batts, but we have no way of setting the shipping lower on the sample sizes, so we have to meet somewhere in the middle --which is often WAY too much if you are ordering a quantity of sample batts.
And yes. We can fix it, just message us. Or.. check out and leave us a note reminding us to refund your excess shipping. Either way, we understand. We hate overpaying for shipping too :D
If we forgot them, of course we will :D
But first... take a peek on the side of the foam. 99.99% of the time, they are there, just overlooked.
We dye a very large proportion (60-75%!!) of our wool, Firestar and Silk. We're really proud of the number of colors we offer-- and we only have plans to do more. We do this because it the work we love to do, it's one of many things that we think make our work worthwhile, special. Additionally, we do not want our batts sitting in inventory, compacting from lack of use. And then... what if you want to customize the batt? We do that too :D
We make our batts to order because we make them for you— and we make a LOT of them, so there is usually a line when you order as well. We think they are worth the wait and hope that you will too. Naturally, if you need something faster, let us know. We work magic, that's what we do :D